At AXA, our customers are our first priority. Our goal is to make sure you have everything you need to reach your financial goals. Managing your account online—through our secure portal, myAXA—is the best way to keep up to date with your investments. Register for online access to view account balances, make payments, transfer money or re-balance your accounts.
Attention Illinois residents
The Illinois counties Alexander, Calhoun, Cass, Christian, Clinton, Cumberland, Douglas, Iroquois, Jackson, Jersey, Lawrence, Madison, Marion, Menard, Monroe, Morgan, Moultrie, Pike, Randolph, Richland, Sangamon, St. Clair, and Vermilion, have been declared state disaster areas. AXA US is offering temporary relief to affected policyholders. Read more.
Customer support by product
Select a product to get hours of operation, full contact information and forms.
AXA Equitable Annuities
Manage your account online
Register with myAXA to see your AXA accounts, to transact or print out statements. Once you register you can also sign up for eDelivery to get statements sent to you by email.
Find a form and online transactions
Enter your policy or contract number to get a list of the online services and forms available to you.
Your policy and contract number can be found on your statement or call your financial professional.
For technical questions and customer support for our website and mobile application
Mon-Fri, 8:00AM - 7:00PM ET
Retirement Gateway Portal
This is a difficult time. AXA is here to help you through it. If you need personal assistance at any time, we recommend that you contact your financial professional or call us at one of the numbers listed below.
How to get started
Check the policy or contract to find the specific company that issued the coverage. All forms and contact information are specific to each AXA Equitable Company and/or specific product line. One of the names listed below should be prominently displayed. If none of these are on your documentation call the company or financial professional that does appear.
Select the appropriate products from the lists below. If you have multiple policies or annuity contacts, a separate form needs to be completed for each of them.
If the contract owner was receiving regular pension or annuity benefits use the "Death After Retirement" form.
Life Insurance contacts and forms
Annuity contacts and forms
Or call us
|AXA Equitable Life Insurance||(800) 777-6510||Mon-Fri, 8:00AM - 7:00PM ET|
Retirement Cornerstone Annuities
Guaranteed Growth Annuities
|(800) 789-7771||Mon-Thurs, 8:30AM - 7:00PM ET
Friday, 8:30AM - 5:30PM ET
|Death After Retirement / Group Pension / Annuity Benefits||(800) 245-1230||Mon-Fri, 8:00AM - 5:00PM ET|
|Employee Benefits - EB360sm
|(877) 854-5662||Mon-Fri, 8:00AM - 5:00PM ET|
|EQUI-VEST Annuities||(800) 628-6673||Mon-Fri, 8:00AM - 5:00PM ET|
|Single Premium Deferred Annuities||(800) 628-7789||Mon-Fri, 8:00AM - 5:00PM ET|
|MONY/MLOA Life Insurance
|(800) 659-1058||Mon-Fri, 8:00AM - 5:00PM ET|
|USFL Life Insurance||(800) 959-3894||Mon-Fri, 8:30AM - 4:30PM ET|
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“EB360” is a service mark of AXA Equitable Life Insurance Company, New York, NY.