Death after retirement / group pension/ annuity benefits forms

Claims are paid after the Company ensures:

  • You are the true beneficiary
  • The contract is current and in force
  • That all conditions of the contract have been met

Required Documents

When filing a claim, these documents are necessary:

  • Pension Statement or Annuity Contract call (800) 245-1230 for assistance
  • Certified copy of death certificate
  • Claimants Statement Form
    (Required for all beneficiaries listed on the contract)

Additional Documents

  • Beneficiary Guide
    To assist with important decisions after the loss of a loved one 

Return all documents to:

Regular Mail

AXA Equitable Benefit Payment Service Group
PO Box 4993 MD 34-7
Syracuse, New York 13202

Express Mail

AXA Equitable Benefit Payment Service Group
Suite 1000
100 Madison Street MD 34-7
Syracuse, New York 13202


(315) 477-3810

You may also request these forms be mailed to you by calling:

  • Our toll-free number, (800) 245-1230, Monday through Friday, 9:00 AM to 5:00 PM (Eastern)

If you need assistance at any time, we recommend that you check with your Financial Professional, Talk To An AXA Advisors, LLC Financial Professional or contact the customer service area applicable to your situation.  

These forms are Portable Document Format (PDF) files. If your browser is not yet capable of reading PDF files, you can download the free Adobe® Acrobat Reader™ software at the following link: Instructions for installation are also found at that location.

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