Who can enroll?
The owner (including owner/insured) and participant/annuitant of an individual or jointly-owned contract or policy can register and log into an online account through our secure portal, myAXA. At this time, fiduciaries and corporate owners are unable to register for online access. Please note that a Social Security or Tax Identification Number is necessary to register.
Why is enrollment necessary?
Our client portal, myAXA, enables you to view and update your life and annuity accounts online. The enrollment process validates that access to this confidential financial information is provided to the appropriate account owner.
What information is required for registration for online account access?
You will be asked for your social security number, date of birth and account/policy/contract or participant number.
If you have a MONY account/policy, select the "yes" radio button. Enter your email address and once again for confirmation.
You will be asked to create an individual USER ID,using numbers and letters only (no dashes, spaces or special characters). You must have 7 - 18 characters and must include at least one number and two letters. Re-enter your USER ID for confirmation.
Create your own password. The password must contain 8 - 15 characters (no dashes, spaces or special characters) and must include at least one number and one letter, and is case sensitive (AXA123 is different from axa123).
Select a Secret Question from the drop down menu. Enter the answer to your secret question. This information will be used for password verification should you forget or wish to change your password later.
Upon completion of your registration, you will receive an email confirmation as well as a letter of confirmation which will be mailed to your address of record.
Manage financial profile
Why are you putting my personal information online?
Is access to my personal information secure?
Yes, access is only permitted to customers who successfully complete the enrollment process and login with the appropriate password. During enrollment, certain information is verified, including the contract or policy number, social security number and date of birth. In addition, axa.com utilizes an encryption system that scrambles your information as it passes over the Internet.
What personal information can be modified?
Personal information that you can update includes:
- Investment Strategies
- Financial Profile
- Address and phone number
What is my Financial Profile?
You Financial Profile consists of your Household Annual Income, your Household Net Worth, your occupation, employment status and, if applicable, your NASD affiliation.
Do I have to change this information?
Yes, we recommend that you provide us with your current information. We will use this information to keep a current financial profile. This enables your financial professional to assess your current situation and make sure you are still meeting your goals and objectives.
I updated my information and went back in and it had not changed.
The system will usually be updated in no more than two business days.
Online account access
What features are available through my online account with myAXA?
Our client portal provides registered customers a consolidated view of life and annuity contracts, 24 hours, 7 days a week. Customers can log in to:
Check Account Details
- Annuities - Plan type, ownership and account value
- Life - Face amount, cash value and available loan value
- Investment option balances, investment allocation and daily fund prices
- Premium/Contribution information
Manage Your Portfolios
- Transfer amounts among investment options
- Change the investment allocation for future premiums/contributions
- Make a payment or contribution
- Request a loan against your life insurance cash value
- Sign up for electronic delivery of statements
Review Investment Performance
- Annualized year to date, 1 year, since inception, and where available, 3, 5, and 10 year performance
- Investment objectives, strategy, portfolio composition and top 10 holdings for all options
- Quarterly Portfolio Highlights
Access Customer Service
- Find answers to frequently asked questions about your policy/contract
- Print service forms
You should be aware that not all contracts and/or policies are supported online at this time. Policyholder/Contract holders must be registered with myAXA to obtain the online services listed above. If you are a plan participant, your Plan Sponsor must agree to make online access available for you. During registration, clients are asked to accept our Online Services Agreement. The use of myAXA is only available on the terms and conditions set forth in the agreement.
What AXA product information is accessible online?
At this time, the following life and annuity plans are available through AXA. Note that only active inforce contracts, policies and accounts will be displayed.
|Accumulator Life||Adjustable Whole Life|
|Athena Survivorship UL||Athena Survivorship UL II|
|Athena UL||Athena UL II|
|Champion - Variable Life Insurance||Champion 2000|
|Endowment||EOC Term 10, 15, 20|
|EOC Level Term||EOC Level Term Plus|
|EOC Level Term Premier||Equitable ART|
|Equitable Level Term||Equitable Level Term Plus|
|Equitable Term Premier||Equitable Life Account (ELA)|
|Equitable Survivorshiop Universal Life||Equitable Survivorship Universal Life II|
|Equitable Term I, II,IIISM||Equitable Term 10, 15, 20, 30|
|Equitable Universal Life||Equitable Universal Life II|
|Equitable Whole Life||Family Protection|
|IL Protector||Incentive Life|
|Incentive Life '02||Incentive Life 2000|
|Incentive Life Plus||Joint Life|
|Joint Survivorship||Juvenile Life|
|Life Convertible||Life Income|
|Paramount Life||Pension Plan Endowment|
|Pension Plan Life||Retirement Income|
|Single Premium FLEX||Single Premium Plus|
|Single Premium Variable Life||Survivorship Incentive Life|
|Survivorship Incentive Life '02||Universal Life|
|Variable Life||Variable Life Insurance - The Champion|
|Single Premium Variable Life||Survivorship 2000|
|Whole Life||Whole Life 50|
|Whole Life 100||Yearly Renewable Term|
|Accumulator||Accumulator - AdvisorSM|
|Accumulator - Life IncomeSM||Accumulator - PlusSM|
|Accumulator - EliteSM||Accumulator - ExpressSM|
|Accumulator SelectSM||Assured Growth Plan - Income Manager|
|EQUI VEST AdvantageSM TSA||EQUI-VEST Non Qualified|
|EQUI VEST HR-10 (Keogh)||EQUI-VEST TSA (501) (3)|
|EQUI-VEST TSA Public School||EQUI-VEST TSA University|
|EQUI-VEST Corporate Trusteed||EQUI-VEST IRA|
|EQUI-VEST Roth IRA||EQUI-VEST Simple IRA|
|EQUI-VEST SEP||EQUI-VEST SARSEP|
|EQUI-VEST PEDC||EQUI-VEST EDC|
|EQUI-VEST Vantage TSA||Guaranteed Growth Annuity|
|MomentumSM||Income Manager - Accumulator|
|Income Manager Rollover IRA||Roth Conversion IRA - Income Manager|
|Single Premium Deferred Annuity (SPDA)||SPDA IRA|
|SPDA Non-Qualified||SPDA Qualified Plan|
|SPDA Qualified Tax Sheltered||SPDA Tax Sheltered Annuity|
|TSA Accumulator ERISASM||TSA Accumulator Non-ERISASM|
Who can access the information in my online account?
Only an owner (including owner/insured) or an annuitant (or plan participant) of an Individual or jointly owned contract or policy can register and login to the AXA website. At this time, fiduciaries and corporate owners are unable to register. Please note that a Social Security Number or Taxpayer ID number is necessary to register.
Can I sign up for online account access without a social security number?
How can I prevent online access to my accounts?
Please contact our Help Desk at 1-877-222-2144 and ask that your account be suspended from internet access.
What MONY Life and Annuity product information is accessible online?
At this time, the following life and annuity plans are available through myAXA. Note that only active inforce contracts, policies and accounts will displayed.
MONY Life Insurance
- Interest Sensitive Whole Life
- Last Survivor Universal Life
- Last Survivor Variable Universal Life
- Last Survivor Whole Life
- TermUniversal Life
- Variable Universal Life
- Whole Life
- MONY C Variable Annuity
- MONY Customer Master
- MONY L Variable Annuity
- MONY Variable Annuity
- The MONYMaster
- The ValueMaster
Issued by: AXA Equitable Life Insurance Company(AXA Equitable), MONY Life Insurance Company of America (MLOA) in all states except New York and MONY Life Insurance Company in New York, New York, NY 10104.
Distributed by: AXA Advisors, LLC, 1290 Avenue of the Americas, New York, NY 10104, 212-314-4600.
AXA Equitable and AXA Advisors are affiliated companies.